When you use a credit or debit card to Charge as a PAYG driver, we may carry out a ‘pre-auth’ transaction on your card prior to a session taking place. This pre-auth will check the card is active ans reserve a small amount of money from your balance. Once the session complete, we will capture the funds from your account, releasing the hold on any amount still remaining from your pre-auth.

For example, we may pre-authorise £5. If your session is £7, we will increase the pre-auth to £7 and capture funds. If your session is £3, we will capture £3 and cancel the remaining £2 of your pre-auth.